Ohio Department of Transportation

Photo of  Meghan  Altier
Meghan Altier Ohio Department of Transportation
Work Phone: 740-833-8380

Black Belt

Master Black Belt

Meghan Altier began her public-sector career as an intern at the Ohio Auditor of State’s Office, when she was a student at The Ohio State University earning a Master’s degree in Special Education. In the years since then, she has used her educational background to hone her skills in training and facilitation — both of which she put to work at the Auditor’s Office, then with the LeanOhio Office, and now with ODOT.

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Photo of  Jessica  Bogus
Jessica Bogus Ohio Department of Transportation
Work Phone: 614-387-7659

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Boot Camp – January 2016

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Nancy Brandt Ohio Department of Transportation
Work Phone: 937-497-6760
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Cindy Bridges Ohio Department of TransportationDistrict 6
Work Phone: 740-833-8348

Green Belt

Wave VI

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Mark Conley Ohio Department of Transportation
Work Phone: 419-332-1585

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Yellow Belt — OCPM Cohort 49, March 2014

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Photo of  Nathan W. Crozier
Nathan W. Crozier Program Administrator 2 Ohio Department of TransportationFacilities
Work Phone: 330-715-3698

Green Belt

Wave III

Nathan W. Crozier is a Green Belt from the Wave III Training. He currently works for the Ohio Department of Transportation (ODOT) for District 4 as a Program Administrator facilitating the capital budget for the Facilities Department based on work plans. Before working for ODOT he has over 18 years in the building materials industry and two years within the City of Strongsville. Nathan has over 14 years in the Air National Guard where he is a percussionist within the Air National Guard Band.

Favorite Quote: One of the most important keys to Success is having the discipline to do what you know you should do, even when you don’t feel like doing it.

Initial Green Belt Project Name: NEPA Process Improvement within ODOT District 4 (increase transparency & find the most effective flow for efficiency).

Problem Statement: During 2011, General Services accounted for 61.6% of denied insurance claims which was $7.8 million dollars higher than desired and caused significant loss of revenue.

Goal Statement: Reduce the percentage of denied claims to 40% in 90 days.

Noteworthy Findings: Complicated claims forms lead to the denial of 28% of the claims due to required revisions to initial submission.

Progress to Date: Control Phase

Results: As of July 2012, denied claims were reduced to 38%.

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Photo of  Jana  Edmunds
Jana Edmunds Ohio Department of Transportation
Work Phone: 614-275-1365

Green Belt

Green Belt – February 2016

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Photo of  Madison  Gentry
Madison Gentry Ohio Department of Transportation
Work Phone: 614-466-8992

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Boot Camp — March 2016

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Photo of  Drew  Gilmore
Drew Gilmore Ohio Department of Transportation
Work Phone: 740-255-4622

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Boot Camp – January 2016

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Photo of  Daveen  Goodman
Daveen Goodman Administrator, Office of Employee Development & Lean Ohio Department of Transportation
Work Phone: 614-466-4018

Black Belt

Black Belt Gov Wave IB

Lean Liaison for the Ohio Department of Transportation

Daveen has twenty years’ experience in state government and an M.S. in Business Psychology. She has worked in several areas of government including Human Resources, Chief Legal, Communications, and Director’s Office. She is currently at the Ohio Department of Transportation where she serves as the Administrator of the Office of Employee Development and Lean. This office is responsible for the development and training of over 4,900 ODOT employees as well as process improvement efforts of the organization. Daveen is also trained as a Lean Six Sigma Black Belt and is involved in many improvement initiatives within the department.

Experience includes:
• Facilitating Kaizen events
• Scoping Kaizen events
• Delivering presentations on Lean, Kaizen, and/or Six Sigma
• Conducting training on Lean, Kaizen, and/or Six Sigma
• Coaching on certain aspects of Lean, Kaizen, and/or Six Sigma

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Photo of  Megan  Gump
Megan Gump Ohio Department of Transportation

Black Belt

Black Belt training completed November 2015

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Jason Hoschak Ohio Department of Transportation
Work Phone: 614-999-6711

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Yellow Belt — August 2014 (CPM Cohort 50)

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Photo of  Sarah  Johnson
Sarah Johnson Title VI & ADA/504 Specialist Ohio Department of TransportationChief Legal and Equal Opportunity
Work Phone: 614-466-3979

Black Belt

Black Belt, November 2012

Led a Kaizen event for the restructuring of the ADA/504 Transition Plan Creation process. Event was internal to the Office of Equal Opportunity. (See results below)

Title: Title VI & ADA/504 Specialist for the Ohio Department of Transportation in the Division of Chief Legal Counsel and Equal Opportunity, Office of Equal Opportunity.

In December of 2012, Sarah completed a Master’s Degree in Business in Operational Excellence degree from the Max. M. Fisher College of Business at The Ohio State University. The MBOE program focuses on Operational Excellence in service and/or manufacturing, including concentration on value stream management, Lean initiatives, new products and innovation, material and information flow, tough problem solving, and leadership. She also earned Lean Six Sigma Black Belt Certification through Moresteam University/OSU Fisher College of Business.

Additional Education:
Mount Vernon Nazarene University, Bachelor of Business Administration, 2008
Mount Vernon Nazarene University, Master of Business Administration, 2010
The Ohio State University, Master of Business Operational Excellence, 2012 – Operational Excellence in Service and Manufacturing, Value Stream Management, Stabilizing Operations, Creating and Managing Flow, Leadership and Managing Change, Solving Tough Problems; Six Sigma Black Belt, Managing Change and Innovation, Managing the Extended Value Stream.

Facilitation Experience:
Kaizen event facilitation
Kaizen scoping process in advance of a Kaizen event
5S
Pareto analysis
Root cause analysis
Control chart
Measurement-related efforts
Process mapping

Teaching & Mentoring:
Has presented informational sessions about Lean, Kaizen, and/or Six Sigma
Has served as a trainer in classes on Lean, Kaizen, and/or Six Sigma
Informally coached on certain aspects of Lean, Kaizen, and/or Six Sigma

Kaizen Event:
Sarah led a Kaizen event to improve the Ohio Department of Transportation’s ADA/504 Transition Plan Creation Process
Before Kaizen event: 16-week processing time, late submissions, and a 70% 1st time defect rate rate caused late submissions and increased scrutiny in our ADA/504 program from our Federal oversight authority.
After event: Publish a 100% accurate ADA/504 Transition Plan biennially.
Current status: Completed, but ongoing as the goal is continuous improcement.
More results: overall rework reduction of 79%, 1st time quality improvement from 30% to 82%, 65% reduction of SME utilization (from 75-26), reduced processing time by 60% (from 5 weeks to no more than 2 weeks), and reduced data collection time by 60% (from 10 weeks to no more than 4 weeks).

 

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Jill Jones Network Administration Supervisor Ohio Department of TransportationDistrict 6
Work 400 E. William St. Delaware Ohio 43015
Work Phone: 740-833-8050

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Yellow Belt — OCPM Cohort 47

CPM (March 2014)

Ohio State University, Bachelor of Arts in Chemistry

Facilitation Experience: 5S, process mapping

Has coached on certain aspects of Lean, Kaizen, and/or Six Sigma

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Photo of  Rochelle  Jones
Rochelle Jones Ohio Department of Transportation
Work Phone: 614-644-8345

Green Belt

Green Belt – February 2016

The Ohio State University
Central Michigan University

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Dianne Kahal-Berman Ohio Department of Transportation
Work Phone: 740-774-9050

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Yellow Belt — OCPM Cohort 48

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David Kanavel Ohio Department of Transportation
Work Phone: 419-373-7060

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Yellow Belt — August 2014 (CPM Cohort 50)

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Sandy Knott Ohio Department of Transportation
Work Phone: 419-999-6742

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Yellow Belt — August 2014 (CPM Cohort 50)

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Sheri Laughlin Ohio Department of Transportation
Work Phone: 330-308-7810

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Yellow Belt — August 2014 (CPM Cohort 50)

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Ross Laukhuf Ohio Department of Transportation
Work Phone: 419-999-6751

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Yellow Belt — August 2014 (CPM Cohort 50)

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Michael Leach Ohio Department of Transportation
Work Phone: 419-373-7037

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Yellow Belt — August 2014 (CPM Cohort 50)

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Tony Lotz Ohio Department of Transportation
Work Phone: 419-222-9055

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Yellow Belt, Wave I

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Bill McElfresh Ohio Department of Transportation
Work Phone: 740-568-4311

Green Belt

Green Belt Gov Wave I

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Photo of  Jennifer  McGill
Jennifer McGill HCM Senior Analyst Ohio Department of TransportationEmployee Services
Work Phone: 216-584-2022

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Boot Camp — March 2016

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Doug McLaughlin Ohio Department of Transportation
Work Phone: 614-351-5547

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LeanOhio Boot Camp – July 2014

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Matt Miller Ohio Department of Transportation
Work Phone: 419-207-7109

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Charles Nyhart Ohio Department of Transportation
Work Phone: 419-207-2804

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Yellow Belt — OCPM Cohort 49, March 2014

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Photo of  Al  Rakas
Al Rakas Ohio Department of Transportation
Work Phone: 419-373-4417

Green Belt

Wave VI

Al Rakas has been working in the public sector for over 32 years and is the latest addition to the LeanOhio team. Starting as a Highway Worker for District Two of the Ohio Department of Transportation in 1981, he has embraced continuous improvement programs through the years. He served first as a Union Coordinator, then as a Management Coordinator, in the Quality Services through Partnership initiative. He facilitated numerous teams, and has taught facilitation, communications, and team-building classes. His most recent position with ODOT was as Business and Human Resources Administrator for District Two. Al is now on loan to LeanOhio to assist in the growing movement to Lean up state government.

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Carol Razo Ohio Department of Transportation
Work Phone: 419-999-6821

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Yellow Belt — OCPM Cohort 48

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Heather Roberts Ohio Department of Transportation
Work Phone: 614-752-8363

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Carol Schubert Ohio Department of Transportation
Work Phone: 614-752-5722

Black Belt

Black Belt Gov Wave IA

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Phil Senn Ohio Department of Transportation
Work Phone: 419-373-4439

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Yellow Belt — August 2014 (CPM Cohort 50)

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Lori Spencer Ohio Department of Transportation
Work Phone: 614-466-5262

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Yellow Belt – Wave II, February 2014

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Photo of  Kathy  Stark
Kathy Stark Clerk 2 Ohio Department of TransportationAuditing
Work Phone: 419-999-6820

Green Belt

Wave III

I have been with ODOT for three years. Before that I worked at a library for 23 years.

Initial Green Project: Real Estate Electronic Records Retention

Problem Statement: Develop district one procedures to meet the mandates in the real estates policies and procedures manual.

Goal Statement: Meet legal mandates and follow ODOT’s guiding principles to be productive, lean, effective, and effective.

Noteworthy Findings: Minimize duplicate efforts and documents. Meet legal mandates.

Progress to Date: Looking at the Process

Results: Pending

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Rebecca Starlin Ohio Department of Transportation
Work Phone: 740-323-5136

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Yellow Belt — OCPM Cohort 49, March 2014

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Donna Stewart Ohio Department of Transportation
Work Phone: (614) 466-3977
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Robert Taylor Ohio Department of Transportation
Work Phone: 740-833-8354

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Yellow Belt, Wave I

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Helene Ware Ohio Department of Transportation
Work Phone: 614-644-2345

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Yellow Belt — July 2017

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John Wesp Ohio Department of Public Transportation

Green Belt

Wave V

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Yancy Wessell Ohio Department of Transportation
Work Phone: 614-728-3081

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Yellow Belt, Wave I

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Dan Wise Ohio Department of Transportation
Work Phone: 740-363-1251

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Yellow Belt, Wave I

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Photo of  Pieter  Wykoff
Pieter Wykoff Ohio Department of Administrative Services
Work Phone: 614-387-5163

Green Belt

Green Belt – August 2015

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Photo of  Patrice  Yacko
Patrice Yacko Ohio Department of Transportation
Work Phone: 330-786-3131

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Boot Camp — July 2017

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